Cloud Computing Conundrum At Coghead

Posted by Rich Chuckrey in Articles

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coghead.jpgJust as cloud computing picks up steam and recognition, Coghead’s PaaS cloud is closing down on April 30, 2009. Their failure to raise funds and monetize their business model is forcing all Coghead users into offloading data and rewriting their specialized drag-and-drop database applications.

Coghead’s conundrum is one to take note of and typical of the risk involved with moving operations into a cloud computing environment. Lose your cloud provider and your faced with data migrations, application redesign and even worse – company downtime.

Coghead Chairman Paul McNamara had this to say:

SAP has purchased Coghead’s intellectual property assets. Leading up to this transaction, we made a careful evaluation — certainly the level of enthusiasm for Coghead was high and our business was growing fast. But faced with the most difficult economy in memory and a challenging fundraising climate, we determined that the SAP deal was the best way forward for the company.

Unfortunately for Coghead users, this SAP deal translates to: Coghead’s business model is over and users must go find another PaaS.

McNamara also said:

SAP did not assume any of Coghead’s customer relationships or obligations and, at this point in time, SAP does not have plans to continue offering the Coghead service commercially.

Fortunately for Coghead users, cloud vendors like Intuit are making migration assistance offers hard to refuse:

Intuit- To help ease the transition we’re offering:

Six months of free service to get started. We’d like you to be able to focus on getting your business transitioned and not covering a monthly subscription.

Two hours of free consulting with a member of our QuickBase Business Consultant Program who can help rebuild your application in QuickBase

Unlimited support

Lastly, we will be offering webinars specifically for Coghead customers where we talk about QuickBase and discuss transition issues.

At the very least, there are options in this Coghead failure. Coghead did offer its users until April 30, 2009 to get back on their feet with another PaaS vendor. But what if your cloud vendor’s shortcomings put your business data in a sudden lights-out emergency? Say, your reliable PaaS provider has their plug pulled because of credit problems that you were never made aware of – not farfetched with our current economy – exactly what just happened at Coghead. Or your SaaS email provider hits downtime like Google’s recent Gmail incident.

Cloud computing risks exist and it can be hard [as a business] to develop a disaster mitigation program that addresses them. The cloud vendor business model alone is a single point of failure with a risk potential to drop your company data overnight.

Would you contract a second cloud service provider to run your data in parallel? Or could you just forego cloud computing altogether and rely on your company’s IT infrastructure — where you know if your business fails and ends up lights-out, your data at that point will not matter?

Cloud computing is young and holds strong promise. The Miso Team will be keeping an eye on this technology.

9 comments

  1. Jane McCarty

    Well, McNamara really shouldn't count on customers trust in the future. Taking into account how Coghead treated their customers in this situation (users were left completely to themselves!) who can expect any good?

    Apart from Intuit there are other options to choose from:

    http://webappsatwork.blogspot.com/2009/02/helpi

    • Rich Chuckrey

      You're spot on about Paul. I find it hard to believe Coghead didn't have at least a 6 to 12 months heads up that their own service (business) was headed down the toilet.

      You have a good list of Coghead alternatives on your blog! Thanks for sharing it here!

  2. ahodges

    There are consequences in going big too quick. That's why we chose to spend the last decade privately vested in R&D, building out the product with much testing and user feedback. With customers in production for 4 years and our 5GL PaaS offering, we think WorkXpress is ready to enter the public market. In fact, April 2nd is our official launch day. Coghead customers, or any business looking for a good PaaS offering really should be talking to us.

    • Rich Chuckrey

      Thanks for dropping by. Just took a quick look, but I didn't see any
      Coghead-specific specials on your site. Are you folks planning to offer
      migration services specifically targeted at Coghead users?

  3. ahodges

    Yes – we are posting a special offer later today in which we will actually migrate the application for the customer. How about a webinar with our CEO to show you WorkXpress and discuss our Coghead migration offer?

    • Rich Chuckrey

      Would love to. What time frame can you shoot for?

      • ahodges

        Please call me; I can arrange for anytime after 2PM EST today.
        717.609.0051 or email: ahodges@workxpress.com

        • Rich Chuckrey

          Timezones are killing us. It's almost 2pm Japan Std. now on the 31st (blogging from Tokyo). Early morning your time would fit better for us out here. Doable?

          • ahodges

            Wish I were in Japan! :) Would 7AM ET this Wednesday work for you?