New College Graduate? Forced Career Change? Quest For A Better Salary In Rough Times?
Not a super glorious career move, but one that can set you up for a ‘foot in the door’ moment with big upward potential — consider the idea — of jumping head first into an IT Helpdesk position. (The bigger the company, the more room to grow, the better.)
If you’re asking yourself why you should start out at the [so-called] bottom of the IT food chain – here’s why:
Not only will you gain valuable experience in how the belly of an IT organization works, you have the chance to feel customer frustration first hand. Inherently this gives you a sharper and more wiser vantage point when climbing the IT support ladder — keeping you in the loop on how key solutions get implemented and ones that [if you tactfully propose to the right person] will win you a promotion.
