Currently browsing Posts Tagged “help desk”

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Microsoft Training vs. Apple Training – Part I (of II)

Posted by Rich Chuckrey in Articles

admin, apple, apple training, color management, entry-level, help desk, IT, media applications, microsoft, microsoft training, motion picture editing, os x, os x server, photography editing, productivity, professional certification, service technicians, sound production, system administrator, technical training, technology, technology training, tips, windows

Surveys often indicate strong positive sentiment towards IT training and certifications — proving again and again that being qualified on IT products is not only beneficial to the individual holding the certification, but that certs also substantially increase value to a company and their IT teams.

Microsoft and Apple alike back their proven business applications with extensive industry-approved IT curriculum aimed at certification in both end-user and system administrator roles.

In Part I here of ‘Microsoft Training vs. Apple Training‘ we’ll take a look at Apple’s version of a professional certification lineup.

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February 9, 2009
4

New College Graduate? Forced Career Change? Quest For A Better Salary In Rough Times?

Posted by Rich Chuckrey in Articles

career, career change, college grad, help desk, help desk coordinator, helpdesk, IT, jobless, jobless graduate, recession, salary increase, support desk, support ladder, win-win

Not a super glorious career move, but one that can set you up for a ‘foot in the door’ moment with big upward potential — consider the idea — of jumping head first into an IT Helpdesk position. (The bigger the company, the more room to grow, the better.)

If you’re asking yourself why you should start out at the [so-called] bottom of the IT food chain – here’s why:

Not only will you gain valuable experience in how the belly of an IT organization works, you have the chance to feel customer frustration first hand. Inherently this gives you a sharper and more wiser vantage point when climbing the IT support ladder — keeping you in the loop on how key solutions get implemented and ones that [if you tactfully propose to the right person] will win you a promotion.

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January 28, 2009
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Currently browsing Posts Tagged “help desk”

Microsoft Training vs. Apple Training – Part I (of II)

New College Graduate? Forced Career Change? Quest For A Better Salary In Rough Times?

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